To view important information about HMO member ID cards, our new Dental Plan Administrator, or our EmblemHealth Medicare Advantage Rewards program, please Click here.

If you renewed your plan with New York State of Health for the 2022 plan year, you were assigned a new member ID number and will have to make your January payment here.
You can sign in to the member portal using your current username and password. It may take 2-3 days from when you made your payment to see your 2022 plan information.

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Forgot your User ID or Password?

If you recently got a new member ID card for your plan effective Jan. 1, 2021, please sign in using your new card starting Jan. 1.

Were improving your account security

The security of your information and data is very important to us. We are implementing a new password policy that will enhance security for our members.

What to expect

  • Here is what you need to know when we introduce our new password policy:
    • You will be asked to reset and create a new password when you log in to your account.
    • Your new password must meet our new, enhanced security policy standards:
      1. Must have a minimum of 8 or more characters.
      2. Must have a mixture of following characters:
        1. At least one numeric character (Example: 1 2 3)
        2. At least one uppercase letter (Example: A B C)
        3. At least one lowercase letter (Example: a b c)
        4. At least one of these special characters and no other (! @ # $ % ^ & * ( ) _ + - = { } [ ] \ | ; : ' , . ? / ` ~ > < ")
      3. Must not contain users first name, last name, or login username
      4. Must not be one of the last 24 passwords used
    • Accounts will be locked in the future after 5 unsuccessful attempts to log in.
    • Passwords expire after 60 days. You will need to reset the password at that time.
  • If you have questions, please contact Customer Service by calling the number on the back of your ID card and a representative will be happy to assist you.